RETURNS POLICY

Products must be returned within 30 days of receiving your order.

Products must be unworn and unwashed with all tags still attached (if your item had tags when you received it).

DO YOU OFFER EXCHANGES?

Exchanges are currently available, however, any additional costs; such as postage etc, will be incurred by yourself.

WHAT ITEMS CAN I RETURN?

You can return ALL ITEMS from your order. But please see the below items for ANY EXCEPTIONS to this rule:

• Women’s swimwear can only be returned if the hygiene seal is still intact.
• Men’s swimwear can’t be returned for hygiene reasons.
• If an item is marked as Final Sale, this item is non-returnable.

HAVE YOU RECEIVED MY RETURN YET?

Please contact us with your tracking number and we will endeavour to locate and provide you with a status update.

The tracking number can be found on your return confirmation email, while your order number can be found on your original order confirmation.

*Please note, depending on the country where you’re from and the returns courier you choose when returning your item(s), delivery times back to our warehouse can vary.

WHEN WILL I GET MY REFUND?

• We only offer refunds onto the original payment method used to make the order.
• Refunds will be actioned within 7 days from the date we receive your order back to our warehouse. Please note it can take up to an additional 5 days for your refund to appear in your account once processed.

RETURN Requests

Submitting returns request:

Are you looking to create a return and of your shipment which you bought from us?

Follow these steps to ensure your package is correctly sealed and labelled for your courier.  

Instructions :

1. Create return via return portal 
2. Select items to return
3. Provide a return reason
4. Confirm your details
5. Print your return label
6. Place return label on packaging

Drop at post office / Wait for courier to collect your package